Services · embedded crew

Our people,
your dock.

For high-volume sites, hauling platforms twenty miles to be sorted and twenty miles back is absurd. So we put a crew inside your building instead — sorting, repairing and staging on your floor, on our payroll.

Request · quote · pickup

Explore an on-site crew

Daily platform throughput and site location. We will model the business case.

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5sites running now
2022first embedded crew
~1,000/daythroughput threshold
1invoice, one accountable party
What the crew does

Inside your four walls, every shift.

  • Sorts inbound platforms by footprint and grade at the point of receipt
  • Repairs on site — bench, nailer, board stock, all of it ours
  • Stages graded platforms where production actually needs them
  • Pulls broken units out of circulation before they reach a line
  • Runs live inventory counts, so nobody guesses on a Monday
  • Loads outbound surplus for recovery on our own trailers
  • Reclaims the dock space the pallet pile was quietly occupying
Why it wins

Three costs you stop paying.

Transport. Platforms stop commuting to be sorted. For a site moving a thousand a day this is the biggest single line.

Your own labour. Production staff stop spending twenty minutes a shift digging for a usable pallet, which is invisible on any report and enormous in aggregate.

Damage. Broken platforms are pulled before they reach a line, rather than after they drop a load.

How it starts

Four weeks from conversation to crew.

Dock audit

Two of our people spend a day watching your platform flow. We count, photograph and time it. No charge, no commitment.

Business case

Throughput, space reclaimed, labour recovered, freight avoided — modelled against the cost of the crew. If it does not pay, we tell you.

Set-up

Bench, tooling, board stock and safety induction. We work to your site rules, your PPE standard and your shift pattern.

Running

Daily counts, weekly summary, monthly review. One invoice covering crew, repair, supply and recovery.

Questions

On-site crews, answered.

What throughput makes this worth it?

Roughly a thousand platform movements a day is where the arithmetic usually turns. Below that, scheduled recovery and supply is almost always the better answer, and we will say so.

Whose employees are they?

Ours. On our payroll, our insurance, our training, our safety record. You are buying an outcome, not labour hours.

How much space does a crew need?

A bench footprint plus staging — commonly 800 to 1,500 square feet. In almost every case it is less space than the unmanaged pallet pile was using.

Can they handle pooled platforms too?

They can sort and stage them and flag damage, but repair of a licensed pooled pallet is the pool operator's right, not ours. We will not overstamp someone else's asset.

What happens during our shutdown weeks?

The crew stands down or redeploys to the yard, and we do not invoice for a crew that is not working. It is written into the agreement.

Operational reference

What an embedded crew works to.

The same grading matrix, lead times and documentation as the yard — just performed inside your building.

Grading matrix — what each tier permits
CriterionGrade A / #1Grade B / #2ComboCore / as-is
Plugs permittedNoYesIn the B portionN/A — unsorted
Companion boardsNoYesIn the B portionN/A
Stringer repairNoYes, plug or plateIn the B portionN/A
Missing boardsNoneNoneNonePossible
WeatheringLightVisibleMixedAs received
Dimensional tolerance±⅜ in±½ in±½ inUnchecked
Protruding fastenersNoneNoneNonePossible
Rated loadFullFullFullUnknown
Indicative price index10062–7075–8530–45
Re-stamped with passportYesYesYesNo

Price index is relative, with A-grade set at 100, and moves with the market. Note that rated load is full on A, B and Combo alike — grade is a cosmetic and repair-history statement, not a strength one. Grades explained in full.

Indicative lead times by service tier
TierStock releaseRepaired stockNew buildHeat treatedSurplus pickup
Core24–48 hours3–5 business days7–12 business daysSame day on held stock48 hours, full trailer
Regular3–5 business days5–8 business days10–15 business days48 hoursNext scheduled run
On demandNext paired run8–12 business days12–18 business days72 hoursFull trailers, scheduled

Working days from a confirmed order against an agreed specification. Standing-release customers run shorter than these because we hold buffer stock sorted to their spec.

Documentation we issue
DocumentWhenWhy it matters
Certified weigh ticketEvery inbound and outbound movementThe evidentiary basis of any diversion claim
Count sheet by gradeEvery purchase of your surplusYou get the sheet, not a summary
ISPM-15 batch recordAny heat-treated consignmentTurns a port query into an email
Pallet Passport recordAny remanufactured platformOrigin, repair history, treatment batch, running ledger
Quarterly diversion reportProgramme customersMeasured tonnage for ESG reporting, not an industry average
Feedstock segregation attestationMulch and bedding buyersWritten statement of what the wood was
Certificate of insuranceOn requestNamed-insured endorsements for on-site crews
Grading criteria statementOn requestThe written standard our graders work to

Ask for any of these before an audit rather than during one. Assembling the pack takes us an afternoon and converts verbal questions into documents.

Next step

Let's get wood moving

Whether you have 40 broken pallets behind the building or need 4,000 a month, the next step is the same: tell us the footprint and the frequency.

Start a request