Tell us what you need
One form, every service. Pallets in, pallets out, mulch, crates, freight — start here and a human picks it up.
Seventeen years, twenty-six entries.
A pickup truck and a bad idea
Two brothers-in-law start hauling broken pallets out of a Richmond bakery for less than the dumpster cost. The 'yard' is a gravel lot on Ingram Ave with a borrowed nail gun.
The year nothing happened
Revenue flat. Both founders kept day jobs. The only purchase was a second nail gun, bought used, which is still on bench three.
The first repair line
A used band saw and a pneumatic nailer turn salvage into product. Volume triples the year we stop selling scrap and start selling pallets.
First real customer
A regional grocery DC signed a standing weekly release. It was the first time we had to think about schedules instead of scavenging.
Wheels of our own
First company flatbed. Owning the truck changes everything: pickups stop waiting on brokers and the service radius doubles overnight.
We nearly sold it
An offer arrived from a national consolidator. We spent a weekend deciding, said no, and bought a kiln with the money we did not get.
Grinder, and the end of landfill
A tub grinder arrives and the last waste stream closes. From that December, nothing that enters the yard leaves it as garbage.
The flood
Eleven inches of rain put six thousand platforms under water. We dried what we could, ground the rest, and rebuilt the drainage that winter.
The heat chamber
ISPM-15 registration opens export work. Recycled platforms start crossing oceans with our stamp on them.
Millwork, accidentally
A customer asked for planters as a favour. Word spread. The bench that was supposed to be temporary is now a product line.
Essential, suddenly
Food and medical supply chains need platforms immediately. The crew runs six days a week for eleven months and we never miss a release.
Lumber at four times the price
The softwood spike made recycled platforms suddenly fashionable. Half our new customers that year arrived for price and stayed for the arithmetic.
On-site crews
First embedded team inside a customer plant, sorting and repairing behind their dock doors. The model spreads to five more sites in two years.
Backhaul matching
We started routing recovery runs against outbound deliveries. Empty miles down 31% in eighteen months — the single biggest carbon win in our history.
The Pallet Passport
We start stamping a traceable identity on remanufactured platforms so a buyer can see where the wood has been and how many lives it has had.
The fifth on-site crew
Embedded teams now run inside five customer plants. It is the least visible thing we do and the fastest growing.
Second grain
Seventeen years in: a repair yard, a fleet, a grinder, a kiln, a millwork bench — and a stubborn belief that the greenest pallet is the one that already exists.