Our story · since 2009

One pickup truck,
a borrowed nail gun,
and a bad idea.

Two brothers-in-law started hauling broken pallets out of a Richmond bakery because it cost less than the bakery's dumpster. Seventeen years later the gravel lot is still the same gravel lot.

Request · quote · pickup

Work with the people in this story

The same crew still grades every load. Tell us what you have or what you need.

Letters only — no numbers.

As it appears on your paperwork.

A real inbox you read — throwaway addresses are rejected.

US or Canada only. Format: (###) ###-#### — it formats as you type.

Optional.

Optional.

Fills itself in from your ZIP.

US ZIP (23224) or Canadian (K1A 0B1). Checked against real ranges.

Whole number of units.

Pick one or type your own.

Routes your request to the right person.

Leave blank if you are unsure.

Plain text, up to 2,000 characters.

Every field is checked before it leaves your browser and again on our server — phone numbers against the North American numbering plan, ZIP codes against real USPS ranges. It keeps the bots out and means a real human reads every submission within one business day.

2009first load hauled
2016last load to landfill
31people on the crew
6states in the fleet radius
How it actually went

A milestone list with the dull years left in.

Company histories usually read like a rocket launch. Ours had two years where nothing happened except paying off a band saw.

Longer version
2009

A pickup truck and a bad idea

Two brothers-in-law start hauling broken pallets out of a Richmond bakery for less than the dumpster cost. The 'yard' is a gravel lot on Ingram Ave with a borrowed nail gun.

2011

The first repair line

A used band saw and a pneumatic nailer turn salvage into product. Volume triples the year we stop selling scrap and start selling pallets.

2014

Wheels of our own

First company flatbed. Owning the truck changes everything: pickups stop waiting on brokers and the service radius doubles overnight.

2016

Grinder, and the end of landfill

A tub grinder arrives and the last waste stream closes. From that December, nothing that enters the yard leaves it as garbage.

2018

The heat chamber

ISPM-15 registration opens export work. Recycled platforms start crossing oceans with our stamp on them.

2020

Essential, suddenly

Food and medical supply chains need platforms immediately. The crew runs six days a week for eleven months and we never miss a release.

2022

On-site crews

First embedded team inside a customer plant, sorting and repairing behind their dock doors. The model spreads to five more sites in two years.

2024

The Pallet Passport

We start stamping a traceable identity on remanufactured platforms so a buyer can see where the wood has been and how many lives it has had.

2026

Second grain

Seventeen years in: a repair yard, a fleet, a grinder, a kiln, a millwork bench — and a stubborn belief that the greenest pallet is the one that already exists.

What we refuse to do

The list of things we have turned down.

A company's values are visible in its refusals, not its mission statement. Here is ours, in no particular order.

  • We do not sell a new pallet when a repaired one will do the job. We will talk you out of it.
  • We do not quote a carbon figure we cannot defend with our own weigh tickets.
  • We do not take a load and route the unsellable portion to landfill, which is standard practice in this trade.
  • We do not run a call centre. Email reaches a named person who works here.
  • We do not subcontract grading. Every platform passes an eye that belongs to our payroll.
Ingram Ave

The yard is the whole company.

Four acres of gravel, a repair shed, a heat chamber, a grinder, a millwork bench and a row of flatbeds. There is no head office somewhere else. If you email us, the reply comes from a building with forklifts in it.

Walk the yard
Next step

Come and look at it.

Saturday mornings between 8 and 12 the gate is open for drop-off, and nobody minds if you wander. Email first and someone will walk you round.

Start a request