Operations · 5 min read

What a pallet costs you after you buy it

The purchase price is the smallest number in the total cost of a platform. Here are the six others, and roughly what each one runs on a mid-sized dock.

OperationsNovember 14, 2023Dale, repair lead
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Every purchasing conversation we have starts with unit price, and almost none of them should. The platform is a tool that sits in your operation for years, gets handled dozens of times, occupies floor space, occasionally drops a load, and eventually has to leave. The sticker is maybe a third of what it actually costs you.

One: storage

A stack of forty 48×40 platforms occupies about thirteen square feet of floor and stands roughly eight feet tall. If your warehouse space costs eight dollars a square foot a year — modest for the Mid-Atlantic — then a thousand platforms sitting idle is consuming somewhere near twenty-six hundred dollars of rent annually. Most docks we audit are holding two to three times the stock they need, because nobody has ever been asked to justify the buffer.

Two: handling

Every time a forklift moves a stack that did not need moving, you pay for it in fuel, tyres, operator minutes and the small risk of damage. In an unmanaged yard we routinely count four or five handling events per platform before it ever carries freight. A sorted, staged, labelled pallet area typically runs at one or two.

Three: your crew's time digging

This is the invisible one and usually the biggest. When platforms are mixed by grade and footprint, a picker spends somewhere between thirty seconds and three minutes finding a usable one. Multiply by releases per shift, by shifts per year, and the number is startling — one food plant we worked with recovered the equivalent of a third of a full-time position just by separating A-grade from B-grade at receipt.

Four: damage downstream

A broken deck board that reaches a line does not cost you a pallet. It costs you the product that fell, the clean-up, the carrier claim, and the hour the line stood still. The cheapest moment to catch a bad platform is at receipt. The most expensive is at the customer's dock.

Five: compliance exposure

If any part of your freight crosses a border, an untreated or incorrectly marked platform is a held container. Detention, demurrage, re-work and a missed delivery window will swamp the unit cost of the pallet by two orders of magnitude. We have seen a four-dollar decision cost eleven thousand.

Six: disposal

Platforms eventually stop being platforms. If your plan is a dumpster, you are paying a tipping fee by weight to throw away material that has resale value. If your plan is a recovery partner, that line is a credit rather than a cost. The difference between those two columns on an annual basis is, for most mid-sized sites, somewhere between four and twelve thousand dollars.

What to do with this

  • Count your actual on-hand platform inventory once. Most sites are carrying two to three times what the production schedule needs.
  • Separate grades at receipt, not at point of use. It is the single cheapest change on this list.
  • Measure handling events per platform for one week. It is tedious and it will change your mind about something.
  • Price your disposal line and your purchase line on the same page, because they are the same decision.

None of this is an argument for buying more expensive pallets. It is an argument for noticing that unit price is one of seven numbers, and that the other six are usually larger and almost always easier to change.

A worked example, with real numbers

A refrigerated distributor we audited in 2023 was buying around 14,000 recycled 48 × 40 platforms a year at a unit price they had negotiated hard and were justifiably proud of. Purchasing had taken 6% out of that line over two years, which was genuine work and showed up cleanly on a report.

We spent a day counting. They were holding 4,100 platforms on hand against a weekly draw of roughly 270 — around fifteen weeks of cover for a product with a two-day lead time from us. At their occupancy cost that buffer was consuming a little over nine thousand dollars of warehouse a year, none of which appeared in any pallet-related budget line. Their pickers averaged 108 seconds to obtain a usable platform because grades were mixed at the point of use, which across three shifts worked out to the thick end of half a position. And their broken platforms were leaving in a mixed-waste container at a tipping rate rather than on our trailer at a credit.

The three fixes were an inventory target, a grade separation at receipt and a recovery agreement. None of them touched unit price. Combined, they were worth several times what two years of hard negotiation had achieved, and they took about six weeks to implement.

Why this keeps happening

Because unit price is the only number in this list that anybody owns. Storage belongs to facilities, picker time belongs to operations, damage belongs to quality, compliance belongs to logistics, and disposal belongs to whoever signs the waste contract. The pallet is the only element of a unit load whose total cost nobody is accountable for, which is precisely why it is where the slack accumulates.

The organisations that handle this well have one person who can see all seven columns on one page. It does not need to be their job title. It needs to be somebody's afternoon, once a year.

A one-page tally you can fill in today

  • Units purchased per year × unit price. The number you already know.
  • On-hand count × floor area per stack × your occupancy cost per square foot.
  • Average seconds to obtain a usable platform × draws per year × loaded labour rate.
  • Damage events attributable to platform failure × average cost per event.
  • Annual disposal spend on wood, or annual recovery credit if you have one.
  • Any detention, demurrage or re-work caused by packaging compliance in the last two years, divided by two.
  • Handling events per platform × forklift cost per hour ÷ events per hour.

If the first line is the largest of the seven, you are running an unusually tight operation and we would genuinely like to come and look at it.

Dale, repair lead · Pallets Recycle, 1113 Ingram Ave, Richmond VA · published November 14, 2023 · 1,020 words. Corrections welcome — tell us if we have this wrong.

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